Frequently asked questions
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What hair textures do you sell?+
We carry bone straight, bouncy and curly hair, available in a range of lengths. Custom textures are available on request.
Is the hair 100% human hair?+
Yes — every bundle and wig is premium-quality human hair, hand-inspected before it ships.
How do I place an order?+
Tap any product to send an order through the site, message us on WhatsApp at 0559002514, or call 0534211800. We confirm price and delivery before payment.
What payment methods do you accept?+
We accept MTN Mobile Money, Vodafone Cash, AirtelTigo Money, and bank transfer. Payment details are shared at order confirmation.
Do you deliver outside Accra?+
Yes — we ship nationwide across Ghana using trusted courier partners. International shipping is available on request.
How long does delivery take?+
Accra deliveries usually arrive within 24–48 hours of payment. Other regions take 2–4 working days depending on the courier.
Can I book a styling or installation appointment?+
Yes — use the Services section on the homepage to book bone straight, bouncy or curly installations.
What is your refund policy?+
Unworn, untied and uncut items can be returned within 48 hours. See the Refund & Returns page for full details.